Getting Started with Shoutout.io

Welcome to Shoutout.io! This guide will walk you through setting up your account, collecting your first testimonials, and displaying them on your site.

1. Key Concepts

Workspace

A workspace is an environment for one brand or project. Your lifetime plan includes up to 3 workspaces.

Testimonial (“Shoutout”)

A piece of social proof—text, video, or screenshot—you collect and display.

Collection Link / Form

A shareable URL you send to customers so they can submit a testimonial (optionally with star rating, photo/video, etc.).

Widget / Embed

The on-site component you place on your landing page, sales page, or checkout to showcase testimonials.

2. Create Your Account

1. Go to shoutout.io and click Sign Up.
2. Confirm your email and log in.
3. On first login you’ll be prompted to create a Workspace (enter a name/logo).

3. Configure Your Workspace

Inside your workspace you can:

• Add your branding: Upload logo and choose colors.
• Custom domain (coming soon!): Point a subdomain (e.g., praise.yoursite.com) to Shoutout.io following the DNS instructions.
• Remove Shoutout branding: Purchase the one-time white-label upgrade (if desired).

4. Collect Your First Testimonials

You have several options—use one or all:

a. Share a Collection Link

1. Go to +Add testimonials > Choose platform.
2. Paste link to import from

b. Import Existing Testimonials

If you have testimonials elsewhere (CSV, another tool), use Import (coming soon!):

1. Go to Collect > Import.
2. Upload a CSV or paste content.
3. Map columns (name, quote, URL, etc.) and submit.

c. Manual Add

Click Add Testimonial to paste in a quote yourself (useful for tweets, emails, etc.).

d. (Optional) Migration Assistant

If you’re switching from a competitor (e.g., Senja), follow the migration instructions or contact support for help bulk-importing video files.

5. Review & Approve

All new submissions appear as Pending. Open each, edit formatting if needed, and click Approve. Approved testimonials become available for widgets.

6. Display Testimonials on Your Site

1. Go to Display > New Widget.
2. Choose a layout (carousel, grid, wall, single highlight).

3. Select which testimonials to include (all, tagged set, most recent).

   Copy the embed code (a small <script> snippet) and paste it into your site’s HTML where you want it to appear.

   
   

   • For no-code builders (Webflow, Framer, etc.), use an “Embed” block.

     
     
4. Publish your page—your testimonials should render instantly.

7. Optimize

• Platforms: Organize testimonials by product, feature, or persona.
• A/B Placement: Try adding the widget near pricing or checkout.
• Request Loop: Automate sending the collection link after a successful purchase or 14 days after signup.

8. Managing Multiple Workspaces

From the sidebar, use the workspace switcher to create or switch between brands. Each workspace keeps its own testimonials, widgets, and settings.

9. Troubleshooting

10. Need Help?

Reach out via email hello@shoutout.io. Send us your use case—we’re happy to help you optimize.